Cant access my old account

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Doberman555
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Joined: Thu Apr 19, 2018 6:41 pm

Cant access my old account

Post by Doberman555 » Tue Jan 29, 2019 7:10 pm

I cant access my old account Doberman454 when we changed boards. I think it changed when I worked a ton so I never had the chance.
I believe my password worked but when it got changed I cant access it. I would love to have that back instead of starting brand new.
Thank you :D

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Arano
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Re: Cant access my old account

Post by Arano » Tue Jan 29, 2019 11:04 pm

Hello!

I've gone into the doberman454 account and changed the active email address to the one you used for this new account.

Log out of this account, and use the forgotten password system for doberman454. You will receive instructions to your email account (check your spam folder!) and will be able to create a new password for it.

If you still have trouble, email support@gingaboard.com and I will help another way :)
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